Join the Pinnacle of Excellence as a Dispatcher
Founded in 1988, our family-owned and operated company has been proudly serving the Port St. Lucie and surrounding areas for their electrical, plumbing and HVAC services. Our goal:
to solve our clients’ problems with outstanding technical skills while providing the best client experience possible. We are rapidly expanding and need employees who take pride in their work to reach our goal.
The Dispatcher’s number one objective is to ensure the company’s daily revenue target is achieved every day. This is accomplished by prioritizing jobs, service technicians, and working with the CSR’s to ensure there are no unfilled spots on the board for the day.
Must be available for flexible schedule shifts from 7am – 8pm.
What can we do for you?
- Provide stability
- Provide a great benefits package
- Continuous training to help sharpen your skills
- Positive work environment with excellent company culture and teamwork
- Opportunities for advancement
- Multiple opportunities for bonuses
BENEFITS:
- Health Insurance
- Dental Insurance
- Vision Insurance
- PTO
- IRA
- Short-Term Disability
- Long-Term Disability
- Life Insurance
- Aflac option
- Average pay ranges from $16 – 18/hour
Your Role as the Dispatcher:
- Act as the bridge between our customers and services, scheduling service appointments, and placing strategic outbound calls.
- Transform every customer interaction into an opportunity, ensuring utmost satisfaction.
- Navigate schedules, aligning technicians with appropriate work orders while keeping managers and customers updated.
- Meticulously maintain records, from work requests and expenses to inventory, ensuring accuracy and organization in our customer database.
- Always stay connected with your team and manager, ensuring seamless communication.
Our Ideal Dispatcher:
- Has 2-5 years of hands-on dispatch experience in the Trades.
- Has a background in home service customer interactions (preferred).
- Service Titan experience preferred.
- Exhibits computer proficiency and agility with phone systems.
- Radiates empathy, understanding, and exceptional interpersonal skills.
- Upholds a reputation for reliability.
- Demonstrates stellar communication skills, both written and verbal.
- Seamlessly multitasks and navigates challenging situations with grace.
Elevate your career by aligning with excellence. Join us and redefine what exceptional service feels like.
All qualified candidates will receive consideration for employment without regard to, and will not be discriminated against based on, race, gender, veteran status, disability, or other protected category. We are an equal-opportunity employer. Pre-employment background check is required to be considered for this position.
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