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Work with your Handz

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Now hiring a Dispatcher!!!

Are you ready to join a dynamic team in a fast-paced environment? We are seeking a highly organized and detail-oriented individual to fill the role of Dispatcher. As a vital link between our field technicians and customers, the ideal candidate will possess exceptional communication skills, thrive under pressure, and have a proven ability to coordinate and prioritize tasks efficiently. If you are ready to contribute your skills to a growing organization and ensure seamless operations, we invite you to apply for this exciting opportunity.

Dive into a transformative work experience with our century-old, locally-owned business, celebrated for its unparalleled reputation. Each new day and every action challenges us with an opportunity to live up to our legacy. We are looking for employees who take pride in their work and want to work with a winning team!

What can we do for you?

  • Stability: Join a company with a consistent track record.
  • Employee-Focused Culture: Enjoy a workplace built around our valued team members.
  • Career Growth: Explore opportunities for advancement within the company.
  • Fun-Based Management Team: Experience a leadership approach centered on enjoyment.

Benefits for the Dispatcher:

  • 100% covered healthcare for employees.
  • 401k with a company match up to 6%.
  • Paid holidays and time off.
  • Long-term disability coverage.
  • Birthday off with pay.
  • Growth opportunities within the organization.
  • Training reimbursement.
  • Compensation: $19 – $22 per hour depending on experience.

Responsibilities for the Dispatcher:

  • Listen to the needs of customers and book service appointments, including placing outbound calls to schedule appointments to meet daily call needs.
  • Convert incoming customer calls to booked service appointments, ensuring customer satisfaction.
  • Schedule and dispatch technicians according to predetermined schedules, customer requests, or immediate needs.
  • Relay information such as technician progress to managers and customers.
  • Speak with supervisors or customers to resolve problems, address service requests, or fulfill equipment needs.
  • Prepare daily work schedules, and work orders for technicians, and organize records, including completed work requests, charges, expenses, and inventory information.
  • Maintain and update the customer database with complete and accurate information.
  • Maintain ongoing communication with dispatch and your manager.

Requirements for the Dispatcher:

  • Dispatch experience is required.
  • Customer service experience in Home Services is preferred.
  • Tech-savvy; proficient with computer and phone systems.
  • Ability to show empathy and communicate effectively.
  • Reliability and a strong work ethic.
  • Strong verbal and written communication skills for problem resolution.
  • Excellent multitasking abilities, especially in challenging situations.

This isn’t just a job; it’s a chance to be part of something LEGENDARY! We offer a legendary work environment and excellent benefits. Let your work ethic, performance, and customer service be your legacy. Join Us.

All qualified candidates will receive consideration for employment without regard to, and will not be discriminated against based on, race, gender, veteran status, disability, or other protected category. We are an equal-opportunity employer. A pre-employment background check is required to be considered for this position.



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