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Cool Career Opportunity: Residential Refrigeration and Appliance Technician Needed

Join the premier destination for luxury appliance repair in Eastern Wisconsin! We’re more than just a service provider—a team of certified experts dedicated to upholding the highest standards of quality and customer care. Our unwavering commitment to excellence has earned us the trust of discerning homeowners in Milwaukee, Madison, Fox Valley, and beyond. If you share our passion for exceptional service and want to be part of a team that values integrity and professionalism, we invite you to explore exciting opportunities!

A successful Residential Refrigeration Technician is a skilled problem-solver who consistently delivers exceptional service, ensuring customer satisfaction and the optimal performance of household refrigerators and freezers. You will excel at diagnosing and repairing issues quickly and efficiently, while effectively communicating solutions to clients.

What Can We Do for You?

  • Earn a competitive wage – $28.50/hour plus commission!
  • Health Insurance
  • Dental Insurance
  • Vision Insurance
  • Life Insurance
  • 401k with company match
  • Enjoy generous PTO and paid holidays.
  • Paid Parental and Maternal Leave
  • Cell Phone Stipend
  • Company provided uniforms and specialized tools.
  • Access to ongoing training and opportunities for advancement
  • Be part of a team that truly cares – We live and breathe our core values
  • Complete all records via software – we are 100% paperless!


Responsibilities for the Residential Refrigeration and Appliance Technician:

  • Expertly service and repair luxury appliances (Sub Zero, Wolf, Cove, Bosch, Thermador, Scotsman, Best) with meticulous attention to detail.
  • Quickly diagnose and troubleshoot appliance issues, providing efficient and effective solutions.
  • Perform thorough routine maintenance to optimize appliance performance and longevity.
  • Deliver exceptional customer service, demonstrating professionalism and courtesy throughout every interaction.
  • Maintain accurate records of service calls, repairs, and maintenance via service software.
  • Communicate effectively with customers to explain problems and solutions.


Requirements of the Residential Refrigeration and Appliance Technician:

  • Have 3-5 years of experience working with high-end luxury brands including Subzero, Scotsman, Wolf and Cove, Lear, Hoshizaki, and True Manufacturing.
  • Experience with refrigeration/ice machines, dishwashers, and cooking appliances.
  • EPA Certification is required.
  • Highly proficient with Microsoft Office and extremely tech-savvy.
  • Epass appliance service software experience/knowledge is a plus!
  • A solid understanding of how refrigeration systems and their parts work.
  • Excellent communication skills, both written and verbal.
  • Good technical aptitude.
  • Must own hand tools.
  • Ability to work well on your own and with others.
  • Skilled at finding and fixing problems quickly and efficiently.
  • A valid license with a clean driving history.


If you’re passionate about being part of a dynamic team shaping the future of refrigeration, we want to hear from you! Don’t miss this opportunity to join an industry-leading legacy.




All qualified candidates will receive consideration for employment without regard to, and will not be discriminated against based on, race, gender, veteran status, disability, or other protected category. We are an equal opportunity employer. Pre-employment background check and drug test are required to be considered for this position.



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Residential Refrigeration/Appliance Technician