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Provide leadership and management support for the Project Management Office and associated staff.
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Oversee 40 buildings and 1 million square feet of space.
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Serve as the primary liaison for client engagement and communication.
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Coordinate all technical and business aspects of projects, including client interface and presentations.
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Provide regular status reports on project milestones, deliverables, dependencies, risks, and issues.
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Ensure deliverable submissions are completed timely, accurately, and in compliance with contracts.
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Lead and manage the budget process at the contract level.
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Develop and manage all aspects of project and program engagement, including planning, vendor relationships, communications, resources, budget, change, risks, and issues.
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Perform internal quality control reviews to ensure projects adhere to scope, schedule, budget, and quality standards.
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Develop and implement standard operating procedures (SOPs) for various areas, including business processes, portfolio management, risk management, and program reporting.
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Define success criteria and disseminate them to involved parties throughout the project lifecycle.
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Review essential contractual documents, such as Scope of Work (SOW), Request for Proposal (RFP), and Information Report.
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Plan, coordinate, and ensure quality assurance for service contract support of facility repairs.
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Coordinate with the corporate Safety and Occupational Health Manager regularly.
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Lead and organize ongoing technical, safety, and operational process training programs.
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Participate in business development opportunities, including solicitation review, RFP support, and proposal input.
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Support project tracking, perform inspections, provide documentation, and verify completion of projects or work orders.
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Identify, document, and report all physical building deficiencies and recommend repairs.
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May perform assessments and facility inspections to identify additional facility maintenance requirements.
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Monitor the physical and functional condition of building systems.
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Coordinate and participate in occupational health and safety inspections.
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Maintain environmental compliance and documentation.
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Identify and resolve problems promptly.
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Provide after-hours support when needed.
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Perform other duties as assigned.
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10+ years of experience in O&M/Facilities Management, with at least 5 years in program management/supervisory role.
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Ability to build and maintain relationships with business leaders.
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Self-motivated and decisive, with the ability to adapt to change and competing demands.
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Understanding of interdependencies between technology, operations, and business needs.
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Experience drafting and submitting budget proposals.
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Broad-based understanding of project management principles.
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Excellent interpersonal, written, and verbal communication skills.
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Proven success in providing on-site leadership for project teams.
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Experience leading, motivating, and managing various project team sizes.
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Experience working both independently and collaboratively.
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Flexible with proven ability to conform to shifting priorities and deadlines.
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Broad knowledge of the building industry, government compliance & regulatory standards, and environmental compliance laws.
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Detailed knowledge of building electrical, mechanical, plumbing, fire protection, interiors, and roofing systems.
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Experience conducting building inspections/facility condition assessments.
We are an Equal Opportunity Employer which offers competitive compensation, excellent benefits, company vehicles, paid training, advancement opportunities within your field and our company, and a respected leader in the home services industry.
