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My Plumber Plus is hiring a Drain Service Technician!

The Role:

Diagnose and repair drain issues and lead customers to informed and confident buying decisions.

Responsibilities

· Complete all drain cleaning, jetting and cable work related to in-home, service calls.

· Know how to establish customer rapport to provide the right products and services.

· Educate and assist customers on the importance of sewer repair and replacement.

· Help customers select the right maintenance plan and understand warranty information.

· Explain reasons for blockage and illustrate how you will resolve the issue.

· Understand your service criteria and hold yourself accountable for exceeding revenue goals.

· Show yourself as professional and knowledgeable to win new referrals and repeat business.

· Work along side customer service and dispatch to ensure overall success of the business.

· Protect drain cleaning equipment and keep a well inventoried truck.

· Participate actively in all training exercises, morning meetings, trade shows and retreats.

· Train and mentor apprentices to ensure quick, accurate repairs.

· Be accurate and timely with invoices, time cards, curbside feedback and option sheets.

Skills needed for our Drain Technician:

· 2 years’ experience draining, with knowledge of local plumbing codes and ability to make on-

the-job applications.

· Willing to apply for drain cleaning license if not already licensed.

· Clean, safe driving record.

· Personable and professional with a knack for diffusing messy situations.

· Highly organized with exceptional follow-through abilities.

· Strong verbal and written communications.

· High integrity with advanced social skills and ability to make solid connections.

· Strong desire to be a better technician tomorrow than you are today.

· Competitive individual contributor who also loves to win as a team.

· Pass a drug screen and background check.

· Ability to pass a D.O.T. physical to drive a company vehicle

What can they do for you?

  • Provide stability – over 30% of their staff has been employed 10 years or longer.
  • They’ve been in business for 40 years and have 5-star reviews.
  • They have a great benefits package (see full list below).
  • They are a family-owned company with a fun, professional and caring management team.
  • They are growing and so are the opportunities for advancement.
  • They provide ongoing training and professional development.
  • They have box seats to the Nat’s, Caps and Jiffy Lube Live for employees to enjoy!
  • Team events and an Annual Crab Feast for employees and their families.
  • Pride in working for a company that makes a difference in the community and always does right by the customer.
  • Culture of continuous improvement including use of latest technology platforms in the industry.

 

Apply Now

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Drain Technician