Work With Your Handz

Apply Now

NOW HIRING AN OFFICE ADMINISTRATOR!

We are a successful Residential Service Company located in Plymouth, Minnesota and proudly serve the surrounding areas.      

We are seeking an office assistant that takes pride in their work and wants to work with a winning team! 

What can WE do for YOU

  • Show you an appreciation of you and for your work
  • Work/Life Balance 
  • Take pride in knowing you work for a company that treats customers right
  • Great compensation
  • Consistent and reliable full-time year-round work.
  • The opportunity to join a team-orientated and team-focused company
  • Growth opportunity

Requirements for our next Office Administrator:

  • At least 1 year of dispatching experience required.
  • Residential home service experience preferred
  • Service Titan experience preferred
  • Proficient computer knowledge competent; good typist and proficient with phone systems
  • Ability to show empathy and be a people person
  • Strong verbal and written communication skills needed for problem resolution
  • Excellent written and verbal communication skills
  • Ability to handle challenging situations with ease and empathy
  • Excellent ability to multitask 

Responsibilities of the Office Administrator:

  • Evaluate customer calls and match the right technician to every job.
  • Learn the business and learn how to prioritize the most urgent customer calls.
  • Ensure a quality customer experience by relaying detailed and accurate information to the technicians in the field.
  • Be able to handle and diffuse customer disputes
  • Adhere to the company’s plan for resolving customer complaints quickly and
    favorably.
  • Listen to the needs of customers and book service appointments and place
    outbound calls to schedule appointments to fill our call needs each day.
  • Convert incoming customer calls to booked service appointments while
    promoting customer satisfaction
  • Understanding of logistics and invoice accuracy and payments
  • Notate Accounts and utilize Service Titan
  • Pull permits
  • Other clerical duties as assigned
  • Participate in training so that you grow and develop as a professional
  • Maintain and update our customer database with complete and accurate
    information

 

Benefits:

  • Pay is $20 – $25/Hr.
  • PTO with additional accrual after 1 year
  • Paid holidays
  • Regular Employee Training

 

Come join a company that works with you to help you achieve your goals!

All qualified candidates will receive consideration for employment without regard to, and will not be discriminated against based on, race, gender, veteran status, disability, or other protected category. We are an equal opportunity employer. Pre-employment background check and drug test are required to be considered for this position.

 

Apply Now

  • Max. file size: 128 MB.
  • This field is for validation purposes and should be left unchanged.
  Apply with Linkedin   Apply with Indeed
Office Administrator