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We are hiring an Operations Manager!

Competitive salary and lucrative BONUS potential!

We have been in the industry for 40 years! From one man and a truck to becoming one of the largest family-owned residential service companies in Northeastern Florida.  Our main priority has always been to keep our customers’ homes comfortable and safe!

 

The Operations Manager position has a salary of $110,000 – $120,000 plus bonus.  The role is essential to the overall success of the company and oversees all revenue generating people and processes. The bonus potential is directly tied to your leadership in the essential elements of the business.

 

What can we do for you?

  • Fantastic work life balance
  • Relocation Assistance
  • Supportive owner
  • Fun work environment
  • Company vehicle or car allowance
  • Provide stability – we are the biggest family-owned service company in Northeastern Florida and have been in business since 1983.
  • Performance based incentives including Bonuses
  • Morale Boosting Events (Food Truck Fridays, Cornhole Tournaments, Top Golf etc.)

Benefits of working for us:

  • Medical insurance with employer contribution
  • Vision and dental insurance with employer contribution 
  • Short-and-Long-term disability insurance
  • Retirement IRA incentive plan
  • 401k
  • Paid Time Off + Holiday pay
  • Excellent PTO plan

 

As the Operations Manager you will be responsible for the full gross profit and overall success and management of our revenue generating departments. This position will oversee 100+ employees, including the Plumbing, HVAC, and Electrical departments, and spearhead the development of the employees. In this role you will strategize with your direct reports to achieve revenue goals and objectives. You must have a solid business acumen and a strong entrepreneurial spirit to succeed in this role. You will report to the owner and will need to have budgeting experience. Plumbing, HVAC, or Electrical trade experience is a requirement. Knowledge of Service Titan and Nexstar Service Systems are strongly preferred.

 

Responsibilities of our next Operations Manager:

 

  • Manage and develop field operations staff, including setting work priorities, conducting staff meetings, coaching, mentoring, and training staff.
  • Develops and implements operational plans to achieve profit and growth goals and manages expenditures to meet operational goals.
  • Develops forecasts for sales growth, market mix, and profitability with plans to meet such projections.
  • Oversees daily operations to ensure that proper procedures and guidelines are in place and revenue is achieved. 
  • Has the ability and willingness to learn the industry standards and practices, including product details and company services offered.
  • Offers exemplary customer service, including maintaining customer relationships and ensuring repeat customers by coaching your team to upsell products and services and taking care of any customer concerns or complaints quickly and professionally.
  • Promote enthusiasm and brand loyalty during daily huddles, team meetings, and 1:1’s.

 

Requirements for our Operations Manager:

 

  • At least 5 years of Management/Supervisory experience preferred
  • A valid driver’s license and a clean driving record required; Must be able to pass a drug screen and criminal background check.
  • Top-notch leadership skills that motivate others
  • Strong customer care skills
  • Organized, detail-oriented, and incredible communication skills
  • Understanding of financial statements
  • Experience leading a team with KPI’s
  • Business experience and strong business acumen required

 

 

This position is perfect for an individual who likes a challenge, a fast-paced environment, can manage multiple departments and wants to work with a leading company with a great reputation and a compassionate owner.  If you have experience leading a team to goals and love a rewarding bonus system based on performance this is a job for you. 

Apply Now

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Operations Manager