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Inside Sales Representative
Are you a highly motivated and results-driven sales professional eager to make an immediate impact in the home services industry? We’re seeking a proactive Inside Sales Representative to join our dynamic Sales Team. In this crucial role, you’ll engage potential customers, understand their needs, and champion our comprehensive range of home services. You’ll provide direct support to both the Sales and HVAC Installation Departments, playing a key role in achieving monthly goals and driving significant growth. If you thrive on building relationships, exceeding targets, and contributing to a seamless customer experience, we encourage you to apply and become a vital part of our success!
What’s in it for you?
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Competitive Compensation: Earn a strong base salary of $55,000.00 – $77,000.00 per year (based on experience), supplemented by commission pay for your achievements.
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Comprehensive Benefits Package: We invest in your well-being with a robust benefits offering, including:
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Health, Dental, and Vision insurance
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401(k) retirement plan
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Paid time off for a healthy work-life balance.
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Direct Impact on Growth: Play a crucial role in meeting monthly sales goals and driving the expansion of our home services.
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Collaborative Environment: Work closely with both the Sales and Installation teams, ensuring a seamless experience for our customers.
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Dynamic & Fast-Paced: Thrive in a highly motivated and goal-oriented environment where your contributions are recognized.
Key Responsibilities:
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Lead & Bid Conversion: Proactively follow up with existing sales bids and leads, providing additional information as needed to convert them into successful sales.
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Customer Outreach: Consistently reach out to potential customers through phone calls, emails, and other communication channels, initiating new opportunities.
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Relationship Building: Develop and maintain strong customer relationships, fostering trust and long-term engagement.
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Inbound Inquiry Management: Efficiently engage with inbound inquiries, providing detailed information about our services and expertly answering questions to build customer interest.
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Sales Nurturing & Closing: Consistently follow up with prospects to nurture relationships, guide them through the sales process, and confidently close sales.
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Product Expertise: Maintain a deep and current understanding of our home services, staying informed about new offerings, industry trends, and competitor activities.
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Cross-Departmental Collaboration: Work closely with the Sales and Installation teams to ensure a seamless transition from a closed sale to efficient service delivery.
What We’re Looking For:
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Inside Sales Experience: Minimum of 2 years of experience in an inside sales or call center role is required, preferably within the HVAC/home services industry.
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HVAC Installation knowledge: HVAC inside sales experience required
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Educational Foundation: Associate’s degree required.
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Bilingual (Preferred): Bilingual (Spanish) skills are preferred, but not required.
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Sales Target Achiever: Proven track record of consistently meeting or exceeding sales targets.
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Communication & Interpersonal Skills: Strong communication and interpersonal skills with the ability to explain technical information clearly, build rapport quickly, and excel in a teamwork-oriented environment.
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CRM Proficiency: Experience working with Customer Relationship Management (CRM) systems.
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Motivated & Goal-Oriented: Highly motivated and goal-oriented individual who thrives in a fast-paced environment.
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Organizational Excellence: Excellent organizational skills, time management abilities, and a high level of integrity.
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Customer Service Mindset: Possesses strong customer service skills, always prioritizing client satisfaction.
Ready to drive sales and make a significant impact in the home services industry? If you are a driven and customer-focused professional looking to join a dynamic team, we encourage you to apply and help us achieve our ambitious growth targets!
Equal Opportunity Employer (EOE):
We are an Equal Opportunity Employer and do not discriminate based on race, color, religion, sex, national origin, age, disability, genetic information, veteran status, or any other characteristic protected by law. We encourage applications from all qualified individuals.
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