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Location: St. Louis, MO Market
Job Title: Solar Installation Technician
Overview
The Sales Install Technician plays a key role in delivering an exceptional customer experience by performing high-quality residential installations while identifying additional products and services that improve comfort, safety, and system performance. This hybrid role blends technical expertise with customer-facing communication, ensuring each homeowner receives both a professional installation and personalized recommendations that fit their needs.
Responsibilities
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Perform residential installations of equipment, systems, or components according to company standards, manufacturer specifications, and local codes.
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Conduct on-site assessments to verify job requirements, identify potential challenges, and ensure accurate installation planning.
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Educate customers on system operation, maintenance needs, warranties, and available service plans.
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Identify additional opportunities for upgrades, accessories, or complementary services that enhance system performance or customer comfort.
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Provide clear, professional estimates for recommended add-on products or services and close sales when appropriate.
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Maintain accurate documentation of work performed, materials used, and customer interactions in company systems.
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Ensure jobsite safety by following all company, OSHA, and industry safety protocols.
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Collaborate with dispatch, sales, and management to ensure smooth scheduling, communication, and customer satisfaction.
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Represent the company brand with professionalism, courtesy, and a customer-first mindset.
Qualifications
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Experience in installation, field service, or a related skilled trade (HVAC, electrical, plumbing, low-voltage, or similar).
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Strong mechanical aptitude and ability to troubleshoot technical issues.
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Comfortable discussing product benefits and presenting upgrade options to customers.
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Excellent communication and customer service skills.
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Valid driver’s license with a clean driving record.
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Ability to lift 50+ lbs, work in attics/crawlspaces, and perform physical tasks.
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EPA certification, trade licenses, or manufacturer training (preferred but not required depending on industry).
Key Competencies
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Technical proficiency — Able to install and configure equipment accurately and efficiently.
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Customer engagement — Builds trust, explains options clearly, and tailors recommendations.
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Sales awareness — Identifies needs and confidently presents solutions without pressure.
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Problem-solving — Quickly assesses issues and determines effective solutions.
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Professionalism — Maintains a positive attitude and represents the company well in every home.
Benefits
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Competitive hourly pay plus performance-based incentives or commissions
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Health, dental, and vision insurance
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Paid time off and holidays
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Company vehicle, tools, and uniforms (if applicable)
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Ongoing training and career development opportunities
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Retirement plan options (401k or similar)
The compensation for this position is expected to range between $26.00 – $32.00 per hour plus commission ranging 4% – 7% of the jobs gross margin. This range is a good-faith estimate, based on the qualifications necessary for the position, including experience, training, and other considerations permitted by law. Factors that may be used when making an offer may include a candidate’s skills, experience, the expected quality and quantity of work, and internal pay alignment, as needed.
We are an equal opportunity employer, and all qualified applicants will receive consideration for employment without regard to race, color, religion, sex, national origin, disability status, protected veteran status, sexual orientation, gender identity or any other characteristic protected by law.
Employee(s) will be required to follow any other job-related instructions and to perform any other job-related duties requested by any person authorized to give instructions or assignments.
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