Enhancing Employee Support

Unlocking Success: A Guide to Supporting Employees in Residential Service Companies

As residential service companies, the success of your business greatly relies on the skills and dedication of your employees. According to a survey conducted by the Plumbing-Heating-Cooling Contractors Association (PHCC), 73% of plumbing companies reported difficulties in finding qualified workers. By providing current and potential employees with the necessary support and adding value to their work experience, you can cultivate a positive company culture, improve employee morale, attract and retain top talent. Let’s explore several practical strategies that residential service companies can implement to enhance employee support and add value to their teams.

Invest in Training and Professional Development

One of the most effective ways to support and add value to your employees is by offering ongoing training and professional development opportunities. According to a report by the Society for Human Resource Management (SHRM), companies that invest in employee training and development have a 24% higher profit margin compared to those who don’t. We recommend providing regular workshops, seminars, or online courses to help your current and future employees enhance their technical skills, stay updated with industry trends, and foster personal growth. Encourage certifications and licenses, and offer financial assistance or reimbursement programs to incentivize continuous learning.

Foster a Positive Work Environment

Creating a positive work environment is crucial for employee satisfaction and productivity. A survey conducted by the American Psychological Association (APA) found that employees who feel valued by their employer are more likely to report higher levels of job satisfaction and engagement. We highly recommend encouraging open communication, teamwork, and collaboration among team members. Residential service company owners can try implementing recognition programs, where outstanding performance and achievements are acknowledged publicly. In a study by Gallup, companies with engaged employees experience a 17% increase in productivity. Fostering a culture of respect and appreciation can help ensure that employees feel valued for their contributions.

Support Work-Life Balance

Residential service companies often require employees to work flexible hours or be on-call. However, it is essential to support work-life balance to prevent burnout and maintain employee well-being. Implementing fair scheduling practices, considering providing flexible work arrangements, and promoting the importance of self-care can help provide a quality work-life balance that can attract and retain top talent. We recommend encouraging employees to take breaks and vacations to recharge and maintain a healthy work-life balance.

Offer Competitive Compensation and Benefits

Providing competitive compensation and benefits demonstrates that you value your employees’ skills and contributions. Regularly review and benchmark salaries to ensure they are competitive within the industry. Consider offering performance-based incentives or bonuses to reward exceptional work. Additionally, provide comprehensive benefits packages that encompass health insurance, retirement plans, paid time off, and other relevant perks.

Create Growth Opportunities

Employees are more likely to stay and thrive in a company that offers growth opportunities. A study by Glassdoor found that 76% of employees consider professional growth opportunities as a top factor when deciding to stay with a company. Implementing a clear career development path that allows employees to progress and take on new responsibilities can help attract and retain top talent. Offer opportunities for promotion, internal job postings, or cross-training programs to broaden their skill sets. Regularly conduct performance evaluations and provide constructive feedback to help employees identify areas for improvement and growth.

Prioritize Health and Safety

The well-being and safety of your employees should always be a top priority. Prioritizing health and safety can include strategies like providing proper training and resources to ensure a safe working environment or promoting a culture of safety awareness and implementing regular safety inspections. Residential service company owners can also offering access to health and wellness programs, such as gym memberships or mental health resources, to support the overall well-being of your employees. Prioritizing health and safety can help employees feel appreciated and supported which can have a positive impact on overall morale and employee retention.

Supporting Employees Leads to Growth

By prioritizing employee support and value, residential service companies can create a thriving workplace environment where employees feel motivated, appreciated, and committed to delivering exceptional service. Investing in training, fostering a positive work environment, supporting work-life balance, offering competitive compensation, creating growth opportunities, and prioritizing health and safety are key strategies to enhance employee support and add value to your teams. When employees feel supported, they become your strongest asset, driving the success and growth of your residential service company. Remember, the success of any company is built on the dedication and satisfaction of its employees. By implementing these strategies, you can build a strong and loyal team that will help your business thrive in the competitive residential service industry. If you’re a residential service company owner looking for assistance with building a strong and loyal team, we’d love to help! Contact us here for more information on how Work With Your Handz can help you enhance employee support to attract and retain top talent!
Unlocking Success: A Guide to Supporting Employees in Residential Service Companies


Kelly Rowlett Presgrave


Skilled Recruitment for Skilled Trades

We get to know your business, culture and needs. Work With Your Handz can help your team free up their time by providing interviews with only the most qualified candidates.