Now Hiring in Monterey Park, CA
HVAC Service Manager
We are hiring a HVAC Service Manager!!
In business for over 15 years, our client strives to exceed expectations by ensuring that all necessary work is completed to the highest standards. They value their team and believe that they deserve the best! They are passionate about their customers’ (both internal and external) experiences.
We’re on a hunt for an extraordinary HVAC Service Manager, a keystone role tasked with empowering and leading our HVAC Service team to reach their highest potential.
If you have a proven track record in nurturing talent, inspiring excellence, and holding team members accountable, then this is more than a job, it’s your next career milestone! Be part of our legacy and take the lead in crafting an exceptional customer experience. Come make a difference with us!
What Can THEY Do For the Next HVAC Service Manager?
Provide stability
A company culture that pays close attention to its employees
Continuous trainings
Competitive Benefits and pay
Company Events
Birthday recognition
Benefits for HVAC Service Manager:
Medical Insurance
Dental Insurance
Vision Insurance
401K
Life Insurance
PTO
Birthday Off
Pay ranges from $30 – $40/hour!
Responsibilities of our HVAC Service Manager:
- Manage and develop HVAC staff, including setting work priorities, conducting staff meetings, coaching, mentoring, and training staff.
- Oversees daily operations to ensure that proper procedures and guidelines are in place.
- Understands the financial and revenue goals and ensures their department successfully meets or exceeds these numbers – see the big picture and work towards it.
- Has the ability and willingness to learn the industry standards and practices, including product details and company services offered.
- Offers exemplary customer service, including maintaining customer relationships and ensuring repeat customers by coaching your team to upsell products and services and taking care of any customer concerns or complaints quickly and professionally.
- Assists with or performs administrative tasks.
- Develops working knowledge of industry regulations, restrictions, and laws and ensures service department adheres to all rules.
- Resolves escalated customer issues by developing and maintaining a great relationship with customers.
- Regularly audits work being done and customer service is provided to ensure all standards are met and that repair work is carried out effectively, correctly, and thoroughly.
- Promote enthusiasm and brand loyalty during daily huddles, team meetings, and 1:1’s.
Requirements for our HVAC Service Manager:
- Previous HVAC Manager experience
- HVAC knowledge
- Experience with a residential home service companyÂ
- Management/Leadership/Coaching experience required.
- Possess the ability to inspire both personal and professional growth in our team members.
- Ability to drive team performance to achieve all business goals and objectives.
- Highly organized
- High integrity, exceptional communication, and social skills.
- Technologically savvy.
- Team player with a willingness to go above and beyond.