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Residential HVAC Service Manager – Orlando, FL

Are you a dynamic and experienced leader with a passion for the HVAC industry and a drive to achieve exceptional results? We’re partnering with a leading home services company that’s seeking a highly motivated HVAC Service Manager to oversee their residential HVAC service and installation operations in Orlando, FL.

In this role, you’ll be responsible for leading and managing a team of residential HVAC technicians, overseeing projects from start to finish, and ensuring customer satisfaction. If you have a proven track record of success in the residential HVAC industry, strong leadership skills, and a commitment to excellence, we encourage you to apply!

What We Can Do For You:

• Compensation: $85,000-$95,000 and robust bonus eligibility

• Health, Vision and Dental plans for you and your family to choose from

• 401K Retirement Plan with company match up to 30%

• Life Insurance, Short-Term and Long-Term Disability

• Special Program Options: FSA, EPA, Legal Services and Identity Theft

• Continuous Training for your Professional Development

• Working in a dynamic, collaborative, and fun environment

• Coached and supported career growth

Key Responsibilities:

• Operations Management:

• Supervise and manage residential HVAC technicians and other team members, fostering a positive and productive work environment.

• Schedule and coordinate residential maintenance, repairs, and installations, ensuring timely and efficient execution.

• Oversee projects from initiation to completion, ensuring they are completed on time and within budget.

• System Oversight:

• Maintain a strong understanding of residential HVAC systems, codes, and best practices.

• Oversee the performance of residential HVAC systems to ensure efficiency and compliance with regulations.

• Troubleshoot and resolve complex system issues.

• Manage system upgrades or replacements.

• Client and Vendor Relations:

• Build and maintain strong relationships with clients to ensure satisfaction and repeat business.

• Address customer inquiries and concerns promptly and professionally.

• Negotiate contracts and manage vendor relationships for equipment and supplies.

• Compliance and Safety:

• Ensure adherence to safety standards and local, state, and federal regulations.

• Conduct safety inspections and train staff on best practices.

• Financial Management:

• Contribute to the financial success of the division by monitoring expenses, optimizing profitability, and identifying areas for improvement.

• Prepare and manage budgets for projects and operations.

• Develop cost-saving strategies without compromising quality.

• Team Leadership:

• Oversee recruitment, hiring, and onboarding of new HVAC technicians.

• Provide guidance, mentorship, and training to team members.

• Evaluate staff performance and provide constructive feedback.

What We Need From You:

• 5+ years of leadership experience overseeing day-to-day operations within residential HVAC service and installation.

• Demonstrated track record of achieving year-over-year business growth.

• Experience managing budgets and overseeing projects for businesses with annual revenue ranging from $5 million to $100 million.

• Strong technical knowledge of residential HVAC systems, including repairs, maintenance, and installations.

• Proven ability to lead and manage a team effectively.

• Excellent communication, interpersonal, and customer service skills.

• Project management expertise and strong problem-solving abilities.

• Familiarity with HVAC software and tools; such as Service Titan

Equal Opportunity Employer: We are committed to creating a diverse and inclusive workplace. All qualified candidates will receive consideration for employment without regard to race, gender, veteran status, disability, or other protected category. A pre-employment background check and drug test are required to be considered for this position.


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