General Manager – Fort Lauderdale, FL
Are you an accomplished operational leader ready to make a significant impact on a trusted local business? We are seeking a General Manager to lead a multi-trade residential service business, with approximately 20% of our operations focused on commercial residential complexes. Historically rooted in Plumbing, we have successfully expanded into HVAC and Electrical trades. In this pivotal role, you will oversee daily operations, drive strategic growth, develop high-performing teams, and ensure exceptional service. This is an unparalleled opportunity to build the next chapter of a successful enterprise, leveraging your expertise to drive innovation in the home service industry.
What’s in it for you?
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Earn a base pay of $175,000 + an 80% incentive based on quarterly EBITDA results.
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Access to complete medical, dental, and vision packages, including fully employer-paid options.
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A 401(k) with company match to help secure your financial well-being.
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Benefit from leadership training that directly translates into bigger career opportunities.
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Opportunities for continuous education stipends to enhance on-the-job learning and expertise.
Key Responsibilities:
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Develop and implement strategic plans to drive business growth, expand market share, and achieve financial objectives.
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Collaborate with key stakeholders to set organizational goals and objectives, ensuring alignment with the company’s vision and mission.
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Oversee all operational functions, including service delivery, customer satisfaction initiatives, employee performance management, and efficient resource allocation.
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Foster a culture of continuous improvement, actively driving operational efficiency and effectiveness throughout the organization.
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Lead, mentor, and inspire a high-performing team of managers and employees, cultivating a positive and collaborative work environment.
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Identify talent needs, actively participate in the recruitment and selection process, and support the professional development and growth of employees.
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Champion a customer-centric approach across the entire organization, ensuring the delivery of truly exceptional service and maximizing customer satisfaction.
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Ensure full compliance with all relevant regulations, industry standards, and critical safety protocols.
What We’re Looking For:
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5+ years of proven operational leadership experience, preferably within the multi-trade home service industry (HVAC, plumbing, electrical residential services required), with a solid understanding of related regulatory requirements.
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Proven ability to manage a robust P&L and consistently meet or exceed financial targets through optimized budgets, cost controls, and revenue growth strategies.
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Outstanding leadership and team-building skills, with the ability to motivate, inspire, and develop high-performing leaders and technicians through mentorship and professional growth initiatives.
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A commitment to consistent operational excellence, driving high performance and productivity through standardized best practices, continuous improvement initiatives, and proficiency in leveraging technology and software systems (ServiceTitan knowledge is a plus).
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Champions an exceptional customer experience, fostering positive feedback and retention. Possesses strong problem-solving and conflict resolution abilities, is highly organized, and can act quickly while maintaining attention to detail.
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Demonstrated ability to make sound decisions under pressure, effectively navigate complex situations, and embody partner and platform values by acting with urgency, leading with integrity, and fostering collaboration.
Ready to make a real impact and build the next chapter of a trusted local business? If you are a seasoned General Manager with a passion for operational excellence and team development, apply today to lead our Fort Lauderdale flagship brand!
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