• Manage and develop field operations staff, including setting work priorities, conducting staff meetings, coaching, mentoring, and training staff.
• Develops and implements operational plans to achieve profit and growth goals and manages expenditures to meet operational goals.
• Develops forecasts for sales growth, market mix, and profitability with plans to meet such projections.
• Develop and implement KPI’s to ensure company growth.
• Oversees daily operations to ensure that proper procedures and guidelines are in place and revenue is achieved.
• Has the ability and willingness to learn the industry standards and practices, including product details and company services offered.
• Offers exemplary customer service, including maintaining customer relationships and ensuring repeat customers by coaching your team to upsell products and services and taking care of any customer concerns or complaints quickly and professionally.
• Promote enthusiasm and brand loyalty during daily huddles, team meetings, and 1:1’s.

• At least 5 years of Operations Management/Supervisory experience preferred.
• Home Services Industry experience a plus!
• A valid driver’s license and a clean driving record required; Must be able to pass a drug screen and criminal background check.
• Top-notch leadership skills that motivate others
• Strong customer care skills
• Organized, detail-oriented, and incredible communication skills
• Understanding of financial statements

This position is perfect for an individual who likes a challenge, a fast-paced environment, can manage multiple departments and wants to work with a leading company with a great reputation and a compassionate owner. If you have experience leading a team to goals and love a rewarding bonus system based on performance this is a job for you.