It’s a sign of a successfully growing business when more employees are needed to meet the growing demand for the services your business offers. When hiring for your HVAC company, it’s important to have a recruiting strategy in place, whether you’ve been struggling to find the right HVAC technicians for a while or you’re just beginning the hiring process and want to do it in the most efficient and effective way possible. Learn how to recruit HVAC technicians here with our practical hiring tips and strategies.

Understanding the HVAC Technician Job Market

According to research from Markets and Markets, the HVAC industry is currently estimated to be worth 206.3 billion and continues to grow, with a projected worth of 280.1 billion by 2028. The U.S. Bureau of Labor Statistics reports that the employment of heating, air conditioning, and refrigeration mechanics and installers is expected to grow by 5 percent between 2021 and 2031, with over 40,000 job openings projected each year. With such high demand at play, knowing how to recruit HVAC technicians effectively is vital to drawing potential employees to your company.

Recruiting HVAC technicians who possess both technical skills and are a great fit for your company culture is imperative. A skilled technician can troubleshoot complex HVAC issues, ensuring your clients receive high-quality service. Simultaneously, an employee who embodies your company values can foster a positive work environment and enhance your brand reputation. However, finding such candidates is no walk in the park.

Businesses often face hurdles when recruiting HVAC technicians due to the competitive job market and the sometimes lengthy process of finding candidates who can seamlessly integrate into their corporate culture. To overcome these challenges for your business, you need a comprehensive understanding of the HVAC job market and innovative recruitment strategies that follow the recipe for finding skilled trades talent.

Hiring Strategies for Recruiting HVAC Technicians

As you work on developing the right recruitment strategy for your business, the following ideas can significantly contribute to success in hiring HVAC technicians.

Crafting attractive job descriptions:

To attract top talent, it’s important to create compelling job descriptions that highlight the benefits of working for your company. Clearly outline the job responsibilities, requirements, and any unique selling points your company offers.  Make sure your expectations are clear to potential HVAC candidates, but also give them a reason to want to apply to your company versus your competitors.

Leveraging online job boards and social media:

Tap into the power of online job boards and social media platforms to reach a wider audience. Post your job openings on popular job boards and utilize social media channels to promote employment opportunities and engage with potential candidates.

Networking within the industry:

Networking is a valuable strategy for finding skilled HVAC technicians. Attend industry events, join professional associations, and connect with other professionals in the field. Building relationships and fostering connections can lead to referrals and potential hires.

Offering competitive wages and benefits:

To attract top talent, it’s essential to offer competitive wages and benefits. Research the market rates for HVAC technicians in your area and ensure your compensation package is attractive and competitive.

Partnering with a staffing agency:

Consider partnering with a skilled trades staffing agency like Work With Your Handz to streamline your recruitment process. Staffing agencies have access to a pool of pre-screened candidates and can save you time and effort in finding the right HVAC technicians for your business. A good staffing agency will have already ironed out how to recruit just the right employees for your business, so you can skip the process of determining what hiring techniques to use and get straight to the interviews.

Screening and Interview Process

Effectively screening resumes for HVAC roles is crucial to ensure you interview the right candidates. Look for relevant experience, certifications, and skills that align with your job requirements. During interviews, ask key questions that assess both technical competencies and cultural fit. Consider including a practical skills assessment as part of the screening process to evaluate candidates’ hands-on abilities.

Key questions you may want to ask when interviewing HVAC candidates include:

• Can you describe your experience with HVAC systems?
• What certifications do you hold related to HVAC work?
• How do you handle unexpected issues or challenges during an HVAC installation or repair?
• Can you describe a time when you had to troubleshoot a particularly difficult HVAC problem? What was the issue and how did you solve it?
• How do you ensure safety during HVAC installations and repairs?
• Can you explain how you stay up-to-date with the latest HVAC technologies and practices?
• How would you handle a dissatisfied customer?
• What types of HVAC systems are you most familiar with?
• How comfortable are you with reading blueprints and electrical schematics?
• Describe a time when you had to work as part of a team on a complex HVAC project. How did you contribute to the project’s success?

Questions like these will help you assess the candidate’s technical knowledge, problem-solving skills, customer service abilities, and teamwork, all of which are important for success in an HVAC role and ensure a good fit at your company.

How to Recruit HVAC Technicians with a Staffing Agency

The steps to effective recruitment can be daunting, and likely aren’t the only things you have on your plate while managing a successful HVAC company. Partnering with a professional staffing agency like Work With Your Handz can be a game-changer.

A staffing agency can handle the entire recruitment process for you, from sourcing candidates to conducting interviews and background checks – leaving you to focus on your business. Contact Work With Your Handz for more information on how to recruit HVAC technicians and streamline your hiring process.

Did you know the U.S. plumbing industry is worth over $124 billion? Every plumbing business wants its share of that profit pipeline. But it’s no secret that the industry is competitive. So if you’re set on growing a plumbing business, you’ll need a strategy – starting with focusing on customer satisfaction and retention. If customers disapprove of your work, they won’t hesitate to search for a new service, blocking you from growing your plumbing business the way you deserve.

That’s why we’ve put together five of the most successful strategies for how to grow a plumbing business. We’ll cover growth techniques in service marketing, how to improve customer satisfaction and retention, enhancing operational efficiency, and everything else you’ll need to scale.

The Importance of Growth in the Plumbing Industry

As of 2023, there are close to 127,000 plumbing businesses operating in the United States alone. Services remain in high demand, and plumbing businesses are expanding their reach to meet that demand. With so many competitors vying for their piece of the pie, it’s critical to envision your company’s goals and engage in strategic planning that will help you scale long-term.

You can use our five strategies as a roadmap to broaden your reach. Tailor these strategies toward what works for your business, budget, customer base, and who your local competitors are. 

5 Ways You Can Grow and Scale Your Plumbing Business

Mastering Service Marketing Growth Techniques

Not all marketing strategies will work for every plumbing business. For some companies in large cities, it may make more sense to create a website with an online booking system. For plumbers operating in a small town, word-of-mouth and local referrals may drive the bulk of the business. Let’s look at four service marketing growth techniques you should consider.

Grow brand identity and boost awareness.

To attract new customers, show them who you are and what your company does, and then take steps to spread the word about your services. Here are a few simple ways to boost brand awareness:

• Advertise at your local home improvement stores and town hall.
• Keep business cards with you.
• Incentivize with service discounts.
• Think about ways to improve your logo to create an instant brand identity.

Engage with your community.

Chances are, you have a variety of clients — from restaurants and bigger venues to private homeowners and renters. Get out there and get to know them. Write a proposal or an in-house plumbing service agreement to attract bigger clients. Then offer a discount if they partner with you.

Use local SEO & social media.

As a plumbing service that operates within a specific geographic area, your best bet is to use local SEO to spread the word. You’ll want to start by creating a free Google Business profile. Creating a profile is an effective way to:

• List your hours of operation.
• State the service area you operate in.
• Display updated contact information.
• Post customer testimonials and reviews.
• Link your website and social media pages.

Start a referral program.

To retain your customers, consider starting a referral program. For example, you can offer a discount on your services if they refer your company to a new customer — to whom you can also provide a deal.

Improving Customer Relationships & Retention

To scale your plumbing business, improving customer retention by earning their loyalty is key. Consider using one or all of the following strategies.

• Train your staff for better customer interactions.

Ensure your staff is as friendly and professional as possible. Invest in training to improve your staff’s soft skills to make their customer interactions positive.

• Remain transparent about the cost.

Your customers don’t need any surprises on their invoices. It’s best to let them know the cost and also if any changes occur, such as additional labor, discovering another problem during service, etc.

• Use quoting software.

Your customers may make several calls to other plumbing companies before reaching you. Integrate a quoting software on your webpage so they can decide if they’re getting the best deal in town.

• Launch a loyalty program.

To be your customers’ go-to plumbing service, incentivize them to choose you instead of your competitors. Start a loyalty program that rewards them with a discounted service after hiring you for X number of services.

Expanding Your Business’s Reach

• Offer new services.

Have you ever offered gas-line installation or repair? How about responding 24/7 to emergency calls? Grow your plumbing business by expanding the type of services you offer.

• Broaden your geographical service area.

Consider expanding your service radius to neighboring towns and cities to generate customer leads.

• Become an in-house plumbing service for larger businesses or local government.

Property management associations, large-scale businesses, and government facilities often hire a preferred vendor for plumbing needs. Compile a partnership proposal and reach out to their decision-makers.

• Partner with other companies. 

The word’s out that a local competitor plans to shut its doors. Consider joining forces (and resources) via a merger or partnership.

Enhancing Operational Efficiency

To increase operational efficiency in your plumbing business, consider every touchpoint with room for improvement. Here are several areas to get you started:

• Upskill your team.

Technology, infrastructure (and the services you offer) can change, so upskilling your team can prepare your business to meet the demand. Invest in additional training and local vocational courses to keep your team sharp and ready to handle any issue.

• Streamline administrative & communication processes.

Everyone in your business needs to be on the same page. Simplify your communication channels using live GPS tracking, texts, or two or three alternative channels.

• Automate & delegate whenever possible.

You don’t necessarily need a brick-and-mortar plumbing business with an administrative assistant answering phone calls. Set up an online reservation and scheduling system and delegate when possible to avoid double bookings, worker shortages, and other issues that stunt business growth.

• Ensure smooth scheduling & other logistics.

If you have multiple clients yet not enough staff to address their plumbing issues, you may find yourself backlogged with many complaints. Ensure the service schedule is available and you have the team necessary to take care of your clients’ needs.

Building Your Dream Team

Learning how to grow a plumbing business all starts with having the right employees. Recruiting effectively and efficiently is a must when growing your business!

• Identify skill-related gaps.

Some team members may specialize in home plumbing, others commercial, and some gas lines. Identify the skillsets of each employee and then determine where your team has gaps so that you can upskill existing workers or make new hires.

• Advertise your labor needs.

To find the best worker for your team, be specific about what you’re looking for and what your company values in your job listing. 

• Vet potential team members the right way.

Instead of spending the time and resources hiring just anyone, you’ll want a personalized recruitment strategy. This way, you’ll have a stronger chance of zeroing in on a highly-skilled worker that will fit into your company culture.

• Utilize recruitment strategies to find highly skilled workers.

There’s an art and a science to strategic labor recruitment —tackle it with a clear game plan. A top-tier recruiting service can hand-deliver superior talent to help your business scale.

Kickstart Your Business Growth with Work With Your Handz

As the saying goes, “Teamwork makes the dream work.” Growing a plumbing business requires a lot of hands on deck if you want to meet your goals and scale past the competition.

Through top-tier recruiting efforts, the experts at Work With Your Handz will hand-deliver your dream team, saving you time so you can get back to the day-to-day operations of your business.

The future of your plumbing business is in your hands and ours. Contact Work With Your Handz today!

The Top 5 Questions Plumbing Candidates Should Ask During an Interview

Asking questions during a plumbing interview to be a plumber is important for several reasons. First, it demonstrates your interest in the position and your willingness to learn more about the company and the role. Second, it allows you to gather more information about the job and the company, which can help you make a more informed decision about whether or not the position is a good fit for you.

Additionally, asking questions can help you stand out from other candidates by showing that you have done your research on the company and are genuinely interested in the job. It can also help you build a rapport with the interviewer and show that you are engaged and thoughtful.

Overall, asking questions during a plumbing job interview is a crucial part of the plumbing interview process, and can help you make a strong impression on your potential employer.

Plumbing Interview Question #1: Can you tell me more about the company culture and work environment?

First, knowing about the company culture and work environment can help you determine whether or not the workplace is a good fit for you. If you’re looking for a supportive, collaborative work environment, for example, you’ll want to ask about the company’s values, work style, and team structure to make sure it aligns with your preferences.

Second, understanding the company culture and work environment can help you prepare for the job and ensure that you’re comfortable in your role. You may want to ask about the dress code, the hours of operation, or any workplace policies to ensure that you’re able to meet the company’s expectations.

Finally, asking about the company culture and work environment shows your potential employer that you’re interested in their organization beyond just the job itself. It demonstrates that you’re looking for a long-term fit and that you care about the company’s values and mission.

Overall, understanding the company culture and work environment is an important part of the plumbing interview process and can help you make an informed decision about whether or not the position is right for you.

One of the key benefits of knowing about the workplace culture is that it can help you determine whether or not you’ll be happy in your job. If you’re someone who thrives in a collaborative, team-oriented environment, for example, you’ll want to make sure that the company you’re interviewing with values these qualities in their workplace culture. Similarly, if you prioritize work-life balance, you’ll want to make sure that the company’s culture supports this as well.

When you’re happy in your job, you’re more likely to be productive, engaged, and motivated, which can have a positive impact on your overall job satisfaction. Additionally, knowing about the workplace culture can help you identify potential sources of conflict or stress in advance, allowing you to proactively address these issues and find solutions that work for you and your employer.

Overall, understanding the workplace culture is an important part of finding a job that’s a good fit for you and your needs. By prioritizing workplace culture and asking the right questions during your plumbing interview, you can increase your chances of finding a job that you love and that supports your personal and professional goals.

Plumbing Interview Question #2: What types of plumbing systems and tools will I be working with?

There are several reasons why it’s important for plumbing candidates to ask about the types of systems and tools they will be working with during a job interview.

First and foremost, understanding the types of systems and tools you’ll be working with can help you prepare for the job and ensure that you have the necessary skills and experience to perform well in the role. For example, if you’re more experienced with traditional plumbing systems and the job requires working with more advanced, specialized systems like Service Titan, Field Edge or House Call Pro you’ll want to know this information in advance to determine whether or not you’re a good fit for the job.

Secondly, understanding the types of systems and tools you’ll be working with can help you determine whether or not you need to invest in any additional training or equipment to perform well in the role. For example, if you’ve never worked with a specific tool before, you may need to take a course or workshop to familiarize yourself with it before starting the job.

Finally, knowing about the types of systems and tools you’ll be working with can help you identify any potential safety hazards or risks associated with the job. This can allow you to take appropriate safety precautions, such as wearing protective gear, and to ensure that you’re comfortable working with the equipment and systems in question.

Overall, understanding the types of systems and tools you’ll be working with is an important part of the interview process for plumbing candidates. It can help you prepare for the job, identify any potential training or safety needs, and ensure that you’re a good fit for the role.

Understanding the types of systems and tools you’ll be working with can provide several benefits, including:

Preparing for the job

As a plumbing candidate, you want to ensure that you have the necessary skills and experience to perform well in the role. By knowing about the systems and tools you’ll be working with, you can prepare for the job and ensure that you have the necessary knowledge and training. This can help you feel more confident and prepared, which can positively impact your performance on the job.

Ensuring safety

Plumbing work can be hazardous, especially when working with certain systems and tools. Knowing about the types of systems and tools you’ll be working with can help you identify any potential safety hazards or risks associated with the job. This can allow you to take appropriate safety precautions, such as wearing protective gear or utilizing proper techniques and procedures. By ensuring your safety on the job, you can reduce the risk of injury and maintain your health and well-being.

Identifying training needs

 If the job requires working with new or specialized systems and tools, you may need to invest in additional training or equipment to perform well in the role. By knowing about the systems and tools in advance, you can identify any potential training needs and prepare accordingly. This can help you enhance your skills and knowledge, which can make you a more valuable asset to the company.

Overall, knowing about the types of systems and tools you’ll be working with is crucial for plumbing candidates. It can help you prepare for the job, ensure your safety, and identify any potential training needs. By taking the time to learn about these systems and tools during the plumbing interview process, you can set yourself up for success in the role.

Plumbing Interview Question #3: What are the opportunities for career growth and development within the company?

There are several reasons why it’s important for plumbing candidates to ask about opportunities for career growth and development during a job interview:

Demonstrates ambition and commitment

 By asking about career growth and development opportunities, plumbing candidates demonstrate their ambition and commitment to their profession. Employers are looking for candidates who are willing to learn and grow with the company, and who have a long-term vision for their career.

Identifies potential career paths

 Understanding the career growth opportunities available within a company can help plumbing candidates identify potential career paths and set goals for their professional development. It can also help them determine whether or not the company is a good fit for their long-term career goals.

Enhances job satisfaction

Knowing that there are opportunities for career growth and development can enhance job satisfaction and motivation. Plumbing candidates who feel that they have the potential to grow and advance within a company are more likely to be engaged and committed to their work.

Increases value to the company

By investing in their own professional development, plumbing candidates can increase their value to the company. This can include developing new skills, taking on new responsibilities, and becoming a more effective and efficient worker. By demonstrating their commitment to their profession and their willingness to grow, plumbing candidates can become valuable assets to the company.

Overall, understanding the opportunities for career growth and development is an important part of the interview process for plumbing candidates. It can help them identify potential career paths, enhance job satisfaction, and increase their value to the company. By asking about these opportunities during the interview, plumbing candidates demonstrate their ambition and commitment to their profession, and set themselves up for long-term success.

Understanding the potential for career growth and development can provide several benefits for plumbing candidates, including:

Potential for promotions and advancement

By knowing about the opportunities for career growth and development, plumbing candidates can determine the potential for promotions and advancement within the company. This can help them set long-term goals and determine whether or not the company is a good fit for their career aspirations.

Increased job satisfaction

Plumbing candidates who feel that they have the potential for career growth and development are more likely to be satisfied with their jobs. This can result in greater engagement, motivation, and commitment to the company and its goals.

Professional development 

Knowing about the opportunities for career growth and development can help plumbing candidates identify areas where they need to improve their skills and knowledge. This can encourage them to seek out training and development opportunities to enhance their abilities, which can benefit both the candidate and the company.

Enhanced value to the company

By investing in their own professional development, plumbing candidates can become more valuable to the company. They can develop new skills and knowledge, take on new responsibilities, and become more effective and efficient workers.

Improved job security 

Plumbing candidates who have opportunities for career growth and development are more likely to be viewed as essential members of the company. This can result in improved job security, as the company is more likely to invest in the development of key employees.

Overall, understanding the potential for career growth and development is important for plumbing candidates. It can help them set goals, enhance job satisfaction, develop their professional skills and knowledge, become more valuable to the company, and improve their job security. By asking about these opportunities during the interview, plumbing candidates can demonstrate their ambition and commitment to their profession, and set themselves up for long-term success.

Plumbing Interview Question #4: How does the company handle customer service and customer complaints?

It is important for plumbing candidates to ask about the company’s customer service policies and procedures because it can have a significant impact on the success of their work and the reputation of the company. Here are a few reasons why:

Quality of work 

Understanding the company’s customer service policies and procedures can help plumbing candidates to deliver high-quality work. By knowing the company’s expectations for how to interact with customers, handle complaints, and ensure customer satisfaction, candidates can perform their job more effectively.

Customer satisfaction during your plumbing interview

Plumbing candidates who understand the company’s customer service policies and procedures can provide better customer service, which can lead to higher levels of customer satisfaction. This can result in repeat business, positive reviews, and recommendations to other potential customers.

Company reputation

The way a company treats its customers can significantly impact its reputation. By asking about customer service policies and procedures, plumbing candidates can gain insight into how the company values and prioritizes its customers. This can help candidates determine whether the company aligns with their own values and work ethic.

Personal safety 

In some cases, the safety of the plumbing candidate may depend on the customer service policies and procedures of the company. For example, if a customer is known for being difficult or hostile, the company’s policies may dictate how the situation is handled to ensure the safety of the employee.

Professional growth

Understanding the company’s customer service policies and procedures can also help plumbing candidates to develop their professional skills. By learning how to handle difficult customers and situations, candidates can become more effective communicators and problem-solvers, which can benefit them in future positions.

Overall, understanding the company’s customer service policies and procedures is important for plumbing candidates because it can impact the quality of their work, customer satisfaction, company reputation, personal safety, and professional growth. By asking about these policies during the interview, candidates can demonstrate their commitment to delivering high-quality work and providing excellent customer service.

Knowing about a company’s customer service policies and procedures is essential for plumbing candidates because it can significantly impact customer satisfaction and help build strong customer relationships. Here are some benefits of understanding customer service policies and procedures:

Ensuring customer satisfaction

 By knowing the customer service policies and procedures, plumbing candidates can ensure that they provide the best possible service to customers. They can understand the expectations of the company regarding customer interactions and ensure that they meet or exceed those expectations. Providing quality service can lead to high levels of customer satisfaction, which can result in repeat business and referrals.

Building good customer relationships

Strong customer relationships are essential for any successful plumbing business. By understanding the customer service policies and procedures of a company, plumbing candidates can build strong relationships with customers. They can communicate effectively, handle complaints and concerns professionally, and establish a rapport with customers. This can lead to long-term customer loyalty and trust.

Maintaining a positive company image

A company’s reputation is heavily influenced by how it treats its customers. By following the customer service policies and procedures of the company, plumbing candidates can help maintain a positive company image. They can ensure that customers receive the best possible service, even in challenging situations, and show that the company values its customers.

Improving problem-solving skills

Understanding the customer service policies and procedures can help plumbing candidates improve their problem-solving skills. By knowing how to handle different customer situations, they can find solutions to problems quickly and effectively. This can improve their overall performance and make them more valuable to the company.

Personal and professional growth during your plumbing interview

Knowledge of customer service policies and procedures can help plumbing candidates develop important skills such as communication, problem-solving, and conflict resolution. These skills can benefit them in their future career endeavors, making them more attractive to potential employers.

In summary, understanding the customer service policies and procedures is critical for plumbing candidates. It can help them ensure customer satisfaction, build strong customer relationships, maintain a positive company image, improve problem-solving skills, and promote personal and professional growth. By asking about customer service policies and procedures during the interview process, candidates demonstrate their commitment to providing excellent customer service and meeting the expectations of the company.

Plumbing Interview Question #5: What are the expectations for job performance and success in this role?

Asking about the expectations for job performance and success is crucial for plumbing candidates because it can help them understand what is required to succeed in the position. Here are some reasons why this information is important:

Clarify job responsibilities

Knowing what is expected of them can help plumbing candidates understand their job responsibilities better. This knowledge can help them prioritize tasks and responsibilities to ensure they meet or exceed the expectations set by the company.

Set realistic goals

Understanding the expectations for job performance and success can help plumbing candidates set realistic goals for themselves. It can help them focus on achieving specific outcomes, such as completing a certain number of projects or providing exceptional customer service. Setting achievable goals can improve their motivation and job satisfaction.

Meet or exceed expectations

Knowing the expectations for job performance and success can help plumbing candidates meet or exceed these expectations. By understanding what is required of them, they can work towards achieving the desired outcomes and exceed the company’s expectations. This can lead to recognition and rewards, such as promotions or bonuses.

Improve job performance 

Understanding the expectations for job performance and success can help plumbing candidates identify areas where they need to improve. They can work on developing skills or acquiring knowledge that will help them meet or exceed the company’s expectations. This can improve their overall job performance and make them more valuable to the company.

Align with company values

Understanding the expectations for job performance and success can help plumbing candidates align their values with the company’s values. It can help them understand the company’s goals and objectives and work towards achieving them. This alignment can lead to better job satisfaction and a sense of purpose.

In conclusion, understanding the expectations for job performance and success is critical for plumbing candidates. It can help them clarify their job responsibilities, set realistic goals, meet or exceed expectations, improve job performance, and align with the company’s values. By asking about these expectations during the interview process, candidates demonstrate their commitment to meeting the company’s expectations and achieving success in the position.

Knowing about the expectations for job performance and success is important for plumbing candidates because it helps them understand what is required to be successful in the position. Here are some benefits of knowing about these expectations:

Understanding job requirements

By knowing about the expectations for job performance and success, plumbing candidates can get a clear understanding of what their responsibilities will be in the role. This can help them prepare for the job and ensure that they have the necessary skills and experience to succeed in the position.

Ensuring job satisfaction 

When plumbing candidates have a clear understanding of what is expected of them, they are more likely to feel satisfied with their job. This is because they know what they need to do to be successful and can work towards achieving their goals. When employees are satisfied with their job, they are more engaged and productive, which can benefit the company.

Setting realistic goals 

Knowing about the expectations for job performance and success can help plumbing candidates set realistic goals for themselves. This can help them prioritize tasks and responsibilities and work towards achieving specific outcomes. Setting achievable goals can improve their motivation and job satisfaction.

Identifying areas for improvement 

Understanding the expectations for job performance and success can help plumbing candidates identify areas where they need to improve. This can include acquiring new skills or knowledge that will help them meet the company’s expectations. By identifying areas for improvement, candidates can work on developing themselves to become a better fit for the role.

Demonstrating commitment during your plumbing interview

By asking about the expectations for job performance and success during the interview process, plumbing candidates demonstrate their commitment to meeting the company’s expectations and achieving success in the position. This can make them more attractive candidates and increase their chances of being hired.

In conclusion, understanding the expectations for job performance and success is important for plumbing candidates because it helps them understand job requirements, ensure job satisfaction, set realistic goals, identify areas for improvement, and demonstrate commitment to the role. By asking about these expectations during the interview process, candidates can demonstrate their interest in the position and their willingness to work towards achieving success in the role.

Plumbing Interview Conclusion

In conclusion, asking the right plumber interview questions is crucial for candidates to make informed decisions about their potential employer and position. By asking about the company culture and work environment, the types of systems and tools they will be working with, opportunities for career growth and development, the company’s customer service policies and procedures, and the expectations for job performance and success, candidates can gain valuable insights into the job requirements, company values, and potential for growth.

Understanding these key aspects can help candidates assess whether the company and position are a good fit for their skills, experience, and career goals. Furthermore, it demonstrates a candidate’s eagerness to learn, commitment to the role, and potential for success within the company.

By preparing and asking these questions during the interview process, plumbing candidates can take control of their job search, increase their chances of landing a job that is fulfilling and rewarding, and ultimately set themselves up for success in the plumbing industry.

As a plumbing candidate, it’s essential to ask the right questions during job interviews to ensure that you find the best job fit. By asking about the company culture and work environment, the types of systems and tools you will be working with, opportunities for career growth and development, the company’s customer service policies and procedures, and the expectations for job performance and success, you can gain valuable insights into the job requirements and potential for growth.

These questions can help you assess whether the company and position align with your skills, experience, and career goals, and demonstrate your eagerness to learn and commitment to the role. It also shows the interviewer that you take the job seriously and are proactive in ensuring a good fit.

In today’s competitive job market, it’s important to take control of your job search by asking the right questions and making informed decisions. By doing so, you can increase your chances of finding a job that is fulfilling, rewarding, and sets you up for long-term success in the plumbing industry. So, don’t be afraid to ask these questions during your next plumbing job interview and find the best job fit for you.

At Work With Your Handz, we find the right candidates for skilled trades in the residential and commercial service industries.

Work With Your Handz has recently reached our 100th 5-star Google review, a milestone that reflects the satisfaction of our clients and candidates.

The Importance of Skilled Trades in Residential and Commercial Services

Skilled trades play a crucial role in maintaining and improving buildings, homes, and infrastructure. From plumbing and electrical work to HVAC installation and repair, skilled tradespeople are essential to keeping our communities running smoothly.

At Work With Your Handz, we specialize in finding the right candidates to fill these important positions. Our team connects skilled tradespeople with the companies and organizations that need them most. When you partner with Work With Your Handz, we go beyond providing a service. Our expertise and insight helps our clients build great teams. We understand that you have a strategy, and we work to make it happen. 

Work With Your Handz helps you save time and get results by asking the right questions to find the perfect match. We aren’t like other recruiting firms that send you resumes. We get to know your business so we can evaluate talent based on your specific needs and goals. Our team phone screens every candidate and is with them through the entire candidate journey. Using our screening process, we ensure you are matched with only the right candidates.

Satisfied Companies: What Our Clients Say About Work With Your Handz

We are proud to have helped numerous companies find the skilled workers they need to succeed. Here are just a few testimonials from our satisfied clients:

“Work With Your Handz has exceeded all of our expectations. They have brought us so many good applicants that we met our hiring goal in a fraction of the time anticipated. We have three different categories and Kelvin filled them all. I do not hesitate to recommend them.” – Chris Saffer, Saffer Plumbing

“We have been working with the Work with Your Handz team for a little over 2 months and I am so happy with the quality of leads they have presented us.  We started the hunt for technicians hoping to find one good candidate. We ended up with so many, we could not hire them all.  The group of professionals at Work With Your Handz have been an absolute joy to work with and have delivered EXACTLY what they promised and then some!  They are the very best in recruitment for the skilled trades and a valued partner of Maynard Select.” – Nancy O’Hare, Maynard Select/Commercial Division

We understand the importance of finding the right employees for your business. That’s why we are committed to providing quality staffing services that match the right candidates with the right companies.

Satisfied Candidates: What Job Seekers Say About Work With Your Handz

At Work With Your Handz, we know that job satisfaction and career growth are crucial to employee success. That’s why we take the time to understand each candidate’s needs and goals, and help them find positions that fit their unique skill sets.

Here are some testimonials from employees who have found jobs through Work With Your Handz:

“The interview and hiring process with Work With Your Handz was very thorough and swift. They worked with great urgency. They were very detail oriented and professional. I enjoyed the entire process and would recommend their services to anyone.” – Marcia M.

“Work with your Handz was absolutely amazing and made the hiring process a breeze from my end.  They got the interview set up pretty quickly and communicated with the employer some reservations I had in the short window of time between setting up the interview and then my actual interview.  I would recommend their company for anyone needing their services.” – Alex P.

Interested in Growing or Scaling your Residential or Commercial Service company?

At Work With Your Handz, we are proud to have reached our 100th 5-star Google review. We believe this milestone reflects our commitment to providing quality staffing services for skilled trades in the residential and commercial service industries.

If you’re looking for skilled tradespeople or are interested in exploring job opportunities in these fields, we encourage you to visit our website, www.workwithyourhandz.com and learn more about our services. We are always here to help connect the right people with the right jobs. Growing your company starts here!

As a recruiter, finding the right candidates to fill open positions can be a challenge in today’s competitive job market. According to a report by ServiceTitan, industries like the HVAC industry, are expected to grow by over 15% in the next five years, creating even more demand for skilled workers. The report also found that the average residential construction company struggles to fill an average of 5 job openings each year due to a shortage of skilled workers. This highlights the importance of effective social media recruitment strategies for companies looking to fill these crucial positions. By following the right strategies and techniques, you can increase your chances of success and find the best people for your clients. We recently had the opportunity to attend the AHR Expo and was impressed by the gathering of over 35,000 people in the HVAC industry. We learned valuable social media recruitment insights and tips that we would like to share with recruiters looking to improve their skills and find success in the 2023 hiring market.

1. Follow the Influencers – Add parts about meeting the social influencers, tag each of their websites or social media 

At the AHR Expo, we attended a session with HVAC social media influencers entitled “HVAC & Social Media: Strengthening the Trade with a Community Mindset.” We were able to hear from social media influencers like Ben Poole from HVAC Tactical and Aaron Bond who have gained a social media following by showcasing their hard work and dedication in the HVAC industry. Keeping up with the social media influencers in the residential construction industry can help you stay informed on the latest trends, best practices, and innovations. According to a survey by LinkedIn, social media influencers can drive up to 60% of website traffic through their content and engagement on the platform. This traffic is filled with potential candidates that can be useful during the recruitment process. As the social media influencers in your industry grow, their followers will be filled with both active and passive candidates that can be added to your candidate pool and recruiting network. Following these social influencers on social media, attending webinars, and subscribing to their newsletters can help you stay ahead of the curve.

2. Follow the Manufacturers

Building social relationships with construction manufacturing companies in your industry can be another helpful way to find the types of people they are looking to hire. Many job seekers follow tool and equipment manufacturers on social media to stay up to date with current and evolving trends. Manufacturers like Navien, REMS Tools, and Dewalt Power Tools have existing partnerships with the social media influencers in the HVAC, Plumbing and Electrical industry. As the influencers grow on social media, the manufacturers also grow, and their followings can be filled with thousands of potential candidates that can be useful for your recruiting process. According to a study by Appcast, over 70% of job seekers reported that they are more likely to apply to a job if the company actively posts on social media. This shows that job seekers are looking at social media for guidance throughout their job search. Following these companies on social media and attending industry events can help you network and connect with potential clients and candidates.

3. Follow their Followers

Once you’re following the social media influencers and the manufacturers, don’t just search through their followers: Follow them! By following the followers of influencers and manufacturers, you can tap into a network of potential candidates and stay connected with people in your industry. A study by Appcast found that job seekers are 10 times more likely to click on a job posting shared by someone in their network. Engaging with these followers on social media and participating in online discussions can help you build your professional network and reach more people. Ideally, these social media influencers will begin to organically post your job openings once you have proven yourself as a trustworthy and valuable recruiter for their social media following.

4. Be Social

Social media is a valuable tool for recruiters. A study by Jobvite found that over 80% of job seekers use social media in their job search, and more than half of those who found a job through social media found it through LinkedIn. By actively participating on social networks, you can increase your visibility, build relationships with potential candidates and clients, and showcase your expertise in your industry. Whether you’re liking or commenting on posts or reposting content, being social is an important part of a successful recruitment strategy on social media.

5. Cross Platforms

To maximize your reach and connect with as many people as possible, it’s important to be active on multiple social media platforms. According to a study by Jobvite, job seekers use an average of 7 different job search sources. While LinkedIn is a valuable resource for recruiters, don’t limit yourself to just one platform. Using a variety of social networks, such as Twitter, Facebook, and Instagram, can help you reach a wider audience and connect with potential candidates and clients in new and different ways. If you’ve found someone on Instagram or Facebook, follow them on all platforms once you’ve established a relationship. Ideally, recruiters should be present on each of the 7 different job search sources that Jobvite describes job seekers using.

By following these five tips, recruiters can increase their chances of success in the hiring market. Whether you’re looking to build relationships, stay informed, or find the right people for your clients, these tips will help you reach your goals and succeed in the world of recruitment.

Are you looking for additional help with recruiting? The Work With Your Handz team has years of experience in helping businesses find and recruit the best candidates using social media and other digital platforms. Contact us today to learn more about our recruitment services and how we can help you find the talent you need to take your organization to the next level.

Recipe for Finding Talent:
Serves all.

• 3 parts Soft Skills
• 3 parts technical aptitude
• 2 parts industry experience
• 3 parts good attitude
• 3 parts willingness to learn

Mix and serve immediately!

Continue reading “What Makes a Good Tradesman? The Ultimate ‘Recipe’” →

Today we’d like to introduce you to Kelly Presgrave and Dana Hubchen.

Hi Kelly and Dana, we’d love for you to start by introducing yourself.
We founded Work With Your Handz in 2018 while with family members at a residential services industry event. The predominant topic of conversation was a lack of skilled trades talent. The business owners at the event were in unison that they could grow their businesses with no problem except for the lack of talent. During the event, Dana and I were convinced that if we started a recruiting agency, we could not only perform the job well but we would also have fun doing it. By the end of the trip, we started brainstorming company names. Work With Your Handz was born a month later! We struggled with the name but surveyed multiple industry leaders, and it stuck. The company name has been an essential part of our success. Our tagline, Skilled Recruitment for Skilled Trades, came several years later.

We started slowly and grew organically. Our first client was a family members’ business, and we cut our teeth, learning everything we could about recruiting. Luckily for us, having been surrounded by the trades for 30 years with family members in the residential service industry, we already knew the attributes of a great technician. Whether a Plumber, HVAC Tech, or Electrician, we already had a very informed idea of the ideal candidate. It was recruiting that we needed to nail down. We both have outgoing personalities, and honestly, recruiting came naturally to us. From there, we had to define what we each liked and wanted to do daily as the company grew. Dana is process driven and is a fantastic recruiter; we took what worked for her and scaled it. She has moved to be our CPO (Chief People Officer), working on training and managing our staff. Kelly has intuitive business acumen and strengths in marketing and analytics, taking the reins there. She is the CEO and concentrates on growing the business and making sure all the moving parts are working in continuity. We are where we are today because we had vastly different assets to contribute and maximized that.

From inception, we already had a solid background in the business model for home service companies. We were very in tune with the technicians’ contributions to the bottom line. We partnered with a contracting group two years after being founded, which put us on the map. From there, we have continued our client growth and have formed other strategic alliances. As a result, we grew 293% in 2021. While other recruiting companies were on shaky ground during the pandemic, all our clients were essential, continuing to hire and expand throughout COVID. That is the beauty of the residential service industry – it is considered recession-proof.

We fine-tuned our processes and procedures and have grown our staff to six recruiters, one HR administrator, and a team of sourcers. In addition, we are hiring more recruiters as the demand for our services grows exponentially by the day, which is an excellent problem!

Would you say it’s been a smooth road, and if not, what are some of the biggest challenges you’ve faced along the way?
We have encountered numerous obstacles over the years. In the beginning, our biggest challenge was working together to develop a shared vision. Our personalities are opposites, which works well in many instances, but the vision and mission of the company were not areas for any discrepancy. Fortunately, we reached an agreement quickly, which helped us tremendously when we started to scale up and grow. We still occasionally have obstacles with me dreaming BIG and Dana’s more cautious nature. Truthfully, it works to have the opposite voices if it doesn’t hamper growth or conversely, take us off course.

Another challenge was setting ourselves apart from other recruiting companies. The saying, “what you don’t know, you don’t know,” held. It is counterintuitive, but it helped us that we did not have a preconceived notion of how recruiting was supposed to be done. We’ve heard time and again how our approach is different and refreshing. The result of our unique way of doing business is that we have incredible long-term partnerships with our clients, and we are very successful in finding the talent they need.

The next most significant challenge for us was the same as our clients face, finding the right talent and keeping them. We can relate to our clients in the staffing challenges and maintaining a workforce level when business coming in the door is fluctuating. As we grew and could offer better benefits, including 401k with a match, health, vision, dental insurance, and PTO, we have been able to draw in better talent. In addition, we are fully remote, which also helps. It has been a challenge managing a virtual team, but during the pandemic, so many new and brilliant solutions were built with the remote workforce in mind that it has been less of a challenge as of late.

We want to provide a great place to work for our staff, and we will work to improve continuously. Whether providing training, implementing their suggestions, or adding benefits, we take their pulse daily. We have an incredible team, and they are integral to our success. We envision atmospheric growth in the next decade and want them to be there for the journey, rising with us.

We have weathered our challenges with grit, determination, and hard work. We lean on other business owners and industry leaders when we need to and find that large or small, most companies share the same challenges and want to help each other.

Thanks for sharing that. So, maybe next, you can tell us a bit more about your business?
Work With Your Handz is a recruiting agency specializing in recruiting skilled trades, as well as the office staff and leadership positions that are required for residential service businesses. Our recruiters are well versed in headhunting that talent and vetting them for our clients. Our clients want workers who fit their company cultures, not just a warm body that can do the work. One of the biggest differentiators for us is that we get to know our clients. We understand what sets them apart in their markets and why someone would want to work for them over a competitor. We learn their core values, cultures, and management styles. Then, we can share that information with a candidate and get them excited about the opportunity.
Another thing that is unique to us is our guarantees. Our base pricing package guarantees our hires for 90 days; very few recruiting agencies do that. We also only take one client per market area. We promote our clients as the company of choice and the industry leader in their geographic location. Our average time to fill for 2022 is 23 days, far below the industry standard, and we are proud of that. Time is of the essence for our clients, so we strive to work with a sense of urgency. Through our almost five years in business, we have become an industry leader in recruiting for the trades. We have filled hundreds of roles, including tradesmen and women, administrative staff, and executive leadership. We pride ourselves on providing top-notch service and meeting all our client’s hiring needs.

We are continuing to grow and expand our reach. The residential service industry is currently our main niche, but we are always looking toward the future and expect to add recruiting for all industries that need skilled trades in 2023-24. There are so many industries that require trades talent; it is just a matter of time before we will have multiple verticals. Facilities maintenance, construction, commercial services, etc. the possibilities are boundless. Our processes work across industries and are incredibly scalable.

Alright, so before we go, can you talk to us a bit about how people can work with you, collaborate with you or support you?
We love to work with anyone who needs skilled trades talent and collaborate with all kinds of companies. Within the residential service space, we have found that collaboration with marketing companies is essential since marketing and recruiting go hand in hand. Really though, the opportunities for collaboration are endless. Any company that does business in the residential service industry is someone we would want to speak with about possible ways to partner together.

If anyone wants to know more about apprenticeship positions or how to get into the trades, we can point them in the right direction; that includes those transitioning out of the military. In addition, we would love to collaborate with trade schools and anyone that supports learning the trades.

We sponsor Women in HVAC and Explore the Trades, two incredible organizations.

Here at Work With Your Handz we work with companies large and small, from 3 employees and one service area to 250 employees and multiple locations. No matter the size of your company, the benefits of belonging to a contractor’s group are enormous, and the dividends can be felt far into the future.

Continue reading “Why Sign Up for a Contractor’s Coaching or Training Organization?” →