If you own or operate a residential service business, you are probably acutely aware of the war for talent. Across the board we are seeing a rise in incentives to bring talent in and retain it. It is exciting to see those in the industry come up with creative and new ideas to stand out among their competition.

Aside from a signing bonus, the most impactful incentive a company can offer, we see some exciting and out-of-the-box spiffs and culture differentiators companies have been offering.

Continue reading “Trending Incentives We Are Seeing in The Home Services Industry” →

When it comes to recruiting, Cost per Hire, Time to Fill, Cost per Applicant, Cost per Click, and conversion ratios are all critical metrics to track.

Tracking data when recruiting is essential to being successful. When deciding what metrics to follow it is helpful to look at your market and decide what data seems most important, where you are struggling, and how much you are spending.

Continue reading “Recruiting Strategies #7: Metrics in Recruiting” →

We’ve all heard about the great labor shortage that is plaguing many industries right now and none have been harder hit than the Skilled Trades. Research shows that we’re going to need more than four million skilled laborers to replace the nearly eight million lost from the labor force during the pandemic among other issues. In addition to those lost, a lack of public education, and exposure to the trades is another major cause of the labor shortage. A 2017 study found that only 3% of people aged 18-25 wanted to work in skilled trades, yet there are still over 6 million skilled trade jobs open across the US.

Continue reading “Recruiting Strategies #6: How We’re Finding Great Trade Workers During the Labor Shortage” →

Job seekers often go into interviews prepared to answer all kinds of questions. The most common question interviewers ask is “Tell me about yourself” or “What has you looking for a new job?”. An interview can then take several twists and turns as the interviewer gets to know you a bit and figure out if you are a good fit for the role. But what about you? When do you get to figure out if they are a good fit for you; and how do you do that? Most importantly, why should you interview them as well?

Continue reading “Recruiting Strategies #4: Interviewing the Interviewer; A Guide to the Hiring Process” →

One of the most critical positions in any residential service company is the Service Manager. Whether this is for your HVAC, Plumbing, Sales, or Electrical team, the essential elements of a successful Service Manager remain the same.

Continue reading “Recruiting Strategies #3: The Ultimate Guide to Hiring Great Service Managers” →

When many people hear the term “skilled trades” their minds go toward low-wage jobs for high school kids who couldn’t hack college and settled for a no skill required, easy future. However—while that stereotype couldn’t be further from the truth—it has managed to keep millions of young adults from pursuing rewarding, lucrative careers; and the lack of candidates entering the trade is being felt in all the trades across the country. A recent report noted that California is spending $6 million on a push to revive the reputation of vocational education, and $200 million to improve the delivery of it. They are not alone in this effort.

Continue reading “Recruiting Strategies #2: How the Skilled Trade Shortage May Affect Your Hiring” →

Many companies spend tremendous resources making sure their customer’s journey is fluid and 5-star from beginning to end; but can they say the same about the attention they pay to their candidate’s journey? In a highly competitive job market, businesses should consider how to improve the candidate journey for those applying for open positions. Continue reading “Recruiting Strategy #1: How to Improve the Candidate Journey” →

For most people a New Year’s resolution is a vow to change something: an unhealthy lifestyle, not enough self-care, bad relationships, changing jobs, saving money, you get the idea.  If you are one of the many who have vowed to find your dream job in the new year, you are pretty much set for success; it is a job seekers market and there is no end in sight.

Continue reading “Tip #10: Keeping your New Year’s Resolution for a NEW JOB” →